FREQUENTLY ASKED QUESTIONS
What is Life Insurance
A life insurance policy pays a tax-free guaranteed amount of money (a death benefit) to your beneficiaries (like children, spouse). It is a great way to provide a financial cushion to protect your family when they need it most when you are gone.
What is "Term" Life Insurance
Term life insurance is the most affordable way to get life insurance. It keeps the premium level for the period of time in force. Term life insurance is the right choice for most people looking for the most amount of coverage at a lower monthly expense.
Do I need Life Insurance?
If you have dependents (typically a spouse, children or elderly parents) that rely on you for financial support or if you have a significant amount of debt that would be left to your family if something happened to you, then yes, you need it. Life insurance provides tax free resources to support education enablement for beneficiaries and income replacement. Without it, your loved ones are left to fend for themselves.
What if I already have life insurance with my employer?
Many people who get life insurance through their employer believe they are adequately covered. However, if you have dependents or significant debt, your employer-provided policy may not provide enough coverage.
You should review your employer-provided policy and keep the following in mind to determine if the policy coverage fits your needs and if you should consider an individual term life insurance policy:
Most employer-provided term life insurance plans only cover a small amount of lost income in the event of an employee's death — often a year or two of lost salary. As a rule of thumb, you should consider maintaining a policy in the amount of at least six to eight times your annual salary.
An employer-provided policy is often job-dependent. If you leave your job, you will probably lose your coverage. Purchasing a new policy once the employer-provided coverage lapses will be more expensive since you will be older and potentially less healthy.
If you leave your job for health-related reasons, you may have difficulty — and find it significantly more expensive — getting new coverage when your employer-provided policy lapses.
Can my spouse also be covered?
Yes, your spouse can also purchase life insurance from Jenny Life. Simply download the app to get started.
Is Jenny Life for women only?
We are equally loving. Both women and men can get quality life insurance from Jenny Life. We believe moms shouldn’t put up with the old ways of life insurance. It wasn’t designed with them in mind. The number of protected mothers is declining, so we took it upon ourselves to educate women and mothers about the importance of life insurance so we can reverse the trend.
Do women pay more for life insurance than men?
No. Typically women are better risks therefore pay a lower premium.
Can I buy other insurance from you?
Yes. We are developing new insurance products with new ways to protect your family. Stay connected with us via social media to hear the latest new products and features. We are confident you will be impressed with our new offerings.
Why Jenny Life?
The traditional life insurance system was broken so we gave it a face-lift. Jenny Life is the first life insurance app to provide the same quality life insurance using modern technology. And, it's built with the mom in mind. Now you can easily apply for life insurance from your smartphone and web minutes.
Who is Jenny Life?
We are a team of insurance experts, financial experts and caring designers/developers focused on respectfully educating and offering the right products to you.
Where do I go if I have questions?
Are you an insurance company?
Jenny Life is an insurance agency working with carriers who we believe respect and value you. We are also a technology company led by HUMANS to make our lives better by protecting our families and assets fast, easy and intuitively.
Where can I find my policy documents?
Your policy documents are sent via mail. We are working on getting you all your policy documents digital sometime in 2018.
What is my password?
If you have forgotten your password you can request to reset your password directly from the Jenny Life app.
How can I change my address/contact information?
All changes to your account information need to be handled by Assurity Life Insurance Company. You can make a request here.
When and how do I pay?
You pay for the coverage when you first buy the policy (your premium payment). Thereafter your debit or credit card will be billed the same rate every period that you chose when you started the coverage. For example: if you chose to pay monthly, your debit or credit card will be charged each month for your premium.
How do I know this is secure?
Jenny Life offers one of the fastest and most convenient life insurance application processes ever created. We built it with you in mind and used the latest in encryption technology available. Do you pay your taxes online or go online shopping? We use the same safeguards as those retailers.
Who is Assurity Life Insurance Company?
Jenny Life has partnered with Assurity Life Insurance Company, an insurance carrier that underwrites life insurance policies Jenny Life offers and is responsible for paying claims. Jenny Life is an insurance agency appointed by Assurity. With a history dating back to 1890, Assurity has long lived its mission of helping people through difficult times.
A.M. Best Company, the insurance industry’s leading independent evaluator, has rated Assurity Life Insurance Company A- (Excellent)* with a stable outlook. This rating is given to companies that, in the opinion of A.M. Best, have an excellent ability to meet their ongoing insurance obligations. A.M. Best ratings range from A++(Superior) to F (in Liquidation).
Who is CMFG Life Insurance Company (TruStage)?
Jenny Life has partnered with CUNA Mutual, an insurance carrier that underwrites life insurance policies Jenny Life offers and is responsible for paying claims. Jenny Life is an insurance agency appointed by CUNA Mutual’s TruStage agency. CUNA was founded in 1935 and in it’s more than 80 year history has been serving people across the United States.
A.M. Best Company, the insurance industry’s leading independent evaluator, has rated CMFG Life A (Excellent)* with a stable outlook. This rating is given to companies that, in the opinion of A.M. Best, have an excellent ability to meet their ongoing insurance obligations. A.M. Best ratings range from A++(Superior) to F (in Liquidation).
In what areas does Jenny Life provide coverage?
Do I have to have the Jenny Life app to buy insurance?
You must download the Jenny Life app from either iPhone or Android and follow the steps to purchase insurance through Jenny Life.